We all know that Leadership defies formulas – despite the myriad books and articles that keep trying to sell us the newest and latest. Personally, I’d rather celebrate the great variety of leaders and leadership styles. For, just as I am internalizing the great qualities of one leader, comes along another, who has anything but […]
Nice buzz word, that! Never fails to capture the interest of the CEO! Every one seeks Ops Excellence. However, most managers have no clue on how to achieve it. The real reason is, they haven’t really explored its meaning in detail. A quick search for the definition of the term on Google reveals thousands of […]
Working on performance issues of a Dutch MNC in Malaysia.Issues are (of course) more Malaysian than Dutch. The big ones?– One, KPIs are loosely defined… basically each Manager is left to set their own KPIs for their team. There’s no ‘roll-up’ in to the company’s objecitves – at least the’s no process or system to […]