Operations Excellence in Retail Stores is a much-talked-about topic. We find loads of articles on the subject in blogs and online/offline magazines. A close look at them will reveal that they are either from technology vendors that are keen on pushing some technology or talk about the ever-so-buzzing omnichannel challenges. The fact is that whether […]
Category: Operations
You would have heard the Term “Heavy Hitter” if you’ve worked in an American company. Some others use the simpler “Big Guy”. Typically used in an Operations context (and hence my interest), these are Managers who head and manage large teams – read head count or FTE. I heard of these and, possibly, even used […]